Website Hosting and Server Audit Checklist for Canadian Businesses
A website can look fine and still be running on a poor setup. The signs are familiar: slow pages, confusing invoices, weak backups, support delays, forms that fail, and nobody who can explain where everything lives.
What a hosting audit should answer
A good audit answers five business questions: is the site fast enough, is it secure enough, is it backed up, do you own the critical accounts, and is the monthly cost justified by the value you receive?
Speed
Check page weight, image size, scripts, caching, mobile load time, and whether the provider has a performance target.
Ownership
Confirm domain registrar, DNS access, hosting login, source files, CMS admin, analytics, and form destinations.
Security
Review SSL, admin access, software updates, form spam protection, secrets, and whether customer data is handled appropriately.
Backups
Ask how often backups run, where they are stored, how restores work, and whether anyone has tested a restore recently.
Support
Measure response times, escalation paths, edit turnaround, emergency support, and what is included in the monthly fee.
Cost
Separate hosting, maintenance, design, SEO, analytics, email, DNS, SSL, monitoring, and custom development charges.
Questions to ask your current provider
- Where is my website hosted and who controls the hosting account?
- Who controls DNS and the domain renewal?
- What exactly is included in my monthly fee?
- What is the backup and restore process?
- What happens if I cancel or move providers?
- What are the last three improvements you made to performance or SEO?
When Opcelerate recommends switching
We recommend switching only when the current provider cannot explain the setup, cannot improve speed, cannot support the business reliably, or costs more than the value delivered. Sometimes the right answer is not a full rebuild; it is a cleaner host, a better maintenance model, and a few high-impact fixes.
Want us to review your setup?
Send your current website, provider bill, and what feels broken. We will map whether your current setup is worth keeping, improving, or replacing.
Request a Free Hosting Audit