Somewhere outside Kelowna in the spring of 2025, a golden retriever named Biscuit had been missing for eleven days. Her owner, a 67-year-old retired nurse named Carol, had posted on every Facebook group, called every shelter, and walked every trail. She was, by her own admission, close to giving up.
Then PetScan AI found Biscuit — 847 kilometres from home, photographed on a wildlife camera near a highway rest stop, identified in under four hours by an algorithm that cross-referenced fur patterns, ear shape, and gait analysis against Carol's uploaded photos.
PetScan AI, a Sherwood Park startup founded in 2024, has now reunited over 3,200 lost pets with their families across Western Canada. The platform integrates with shelter databases, wildlife cameras, social media image feeds, and a growing network of participating veterinary clinics. A lost pet report can be filed in 90 seconds from a smartphone.
The service is free for individual pet owners. Revenue comes from municipal contracts and a premium subscription tier for shelters that includes automated intake matching — flagging potential owner matches the moment an animal enters the facility.
Biscuit, for her part, arrived home in good health to a living room full of Carol's neighbours and a handmade sign that read: "BISCUIT IS HOME."